services / ai-agents
AI Agents
Give an assistant a defined job, access to approved tools and clear limits on what it can do.
Scoped quoteTimeline: Defined after discovery
Where this helps
- Qualify an enquiry and prepare a CRM update
- Research an account from approved sources
- Prepare a support response for a team member to approve
Scope & approach
We design agents that retrieve context, choose from approved actions and carry out a bounded workflow. Integrations connect them to the tools your team already uses. Permissions, activity logs, retry rules and human approval are part of the design, especially for actions that change records or contact customers. A pilot tests the full workflow before wider use.
What’s included
- Task and tool definition
- Permission-scoped integrations
- Human approval checkpoints
- Activity logs and failure handling
- Workflow evaluation
- Handover and monitoring plan
What you take away
- A clearly bounded agent workflow
- Traceable actions and escalation paths
- A tested pilot with measurable acceptance criteria